Frequently asked questions

General

What is 'Zed English'?





Who can benefit from the feedback service?





What does the word 'Zed' mean?






Membership

Is it free to join?





How do I become a member?





How do I fill in my profile details?






Pricing

How much does it cost?





What payment methods do you accept?





Why should I get a subscription?





What do the prices include?






Exercises

What do the different categories of exercises mean?





Can I submit the same exercise for feedback more than once?





What do the 'feedback preferences' mean?





Can I ask the tutor a question about the exercise?






Freestyle

What is a 'Freestyle' submission?





Are there any restrictions on what I can write about?






Feedback

How long does it take to receive feedback on a submission?





Can I ask the tutor a question about the feedback?





How will my work be reviewed?





Can the tutor grade my writing or assess my English level?






FAQ
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