Frequently asked questions
Who can benefit from the feedback service?
What does the word 'Zed' mean?
How do I become a member?
How do I fill in my profile details?
What payment methods do you accept?
Why should I get a subscription?
What do the prices include?
What do the different categories of exercises mean?
Can I submit the same exercise for feedback more than once?
What do the 'feedback preferences' mean?
Can I ask the tutor a question about the exercise?
What is a 'Freestyle' submission?
Are there any restrictions on what I can write about?
How long does it take to receive feedback on a submission?
Can I ask the tutor a question about the feedback?
How will my work be reviewed?
Can the tutor grade my writing or assess my English level?